Legal Age
You must be at least 18 years of age to purchase any alcoholic product. By placing your order on our website, on the phone, or in person at our store, you are hereby representing to us that you are at least 18. Upon delivery, we may require you to sign for your order to confirm your age. We operate a “Challenge 25” policy which means that, even if you are over 18 years’ old but look under 25, you should expect to be asked for some proof of age at point of delivery. Deliveries to address are fulfilled by a 3rd party courier. If, upon delivery, there is no one at the delivery address to receive your Order or if the third party reasonably suspects the signee is under 18 we will not be able to leave the Products.
Drink Aware
Alcohol can damage your health if consumed irresponsibly. Please moderate your drinking and stick within government guidelines. Never drink and drive.
General Terms
By purchasing a product or service from us online, you agree that you are bound by the following Terms and Conditions: All products are sold “as-is”, without any representations or warranties, express or implied, including, but not limited to, as to merchantability, fitness for a particular purpose, or other description of physical condition. Despite this, if there is any problem with a product or delivery from us, please contact us and we shall endeavor to help in whatever way we can. All risk of loss and damage to a product passes to you upon shipment of the product purchased. We are not responsible for any acts or omissions in connection with the packing or shipping of the products or of the carriers, whether or not recommended or selected by us. These Terms and Conditions of Sale, as well as your and our respective rights and obligations hereunder, shall be governed by and construed and enforced in accordance with the laws of the United Kingdom. You consent to this exclusive jurisdiction with any product purchased from us. In no event shall our liability ever exceed the purchase price actually paid by you for such product. Images used to represent products are intended for illustration purposes only, and are not necessarily true representations of the actual goods themselves. If you have any questions about particular products please email carrick@northoxfordshirewineclub.com. None of these terms affect your consumer rights.
Prices
The prices quoted are those valid at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down.
Order Confirmation
You will be notified by email as soon as we receive your order. Please ensure that you enter your email address on the order form. If we have any queries regarding your order, we will contact you via email or telephone. If there are any disparities between the details that you have given us and records held to check against fraud, we may not dispatch goods until you have returned any queries that we have made to the contact details you have given.
Goods Out of Stock
If you place an order and the goods are out of stock, we will inform you ASAP via email or telephone. Please ensure that you submit your correct email and telephone details on the order form. If your order contains multiple items, we can either wait for the out of stock item to arrive and ship everything together, or ship the order separately.
When Will My Order Be Dispatched?
Orders are usually dispatched the week after being placed. Deliveries in the OX15 / OX16 area are usually fulfilled on Thursdays by The Oxford Wine Company. This may vary if a different supplier is used to deliver wines after a given event. Where this is the case, we will let you know when to expect the delivery.
Privacy/Security
We hold the highest respect for our customers and guarantee our commitment to your privacy. To see our full privacy notice, please see the Privacy Policy at the foot of this page.
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